Web Security Policy
Hale Pet Door takes website and customer data security seriously. This page outlines the controls and practices we use to protect our web systems.
Platform Security
We use secure transport (HTTPS), trusted infrastructure, and access controls to safeguard web traffic and data. Administrative access is restricted to authorized personnel only.
Monitoring and Response
We monitor our website for suspicious activity, apply security updates, and investigate incidents promptly to reduce impact and restore normal service quickly.
Responsible Disclosure
If you discover a potential vulnerability, please report it privately to info@halepetdoor.com with clear reproduction details. We will review all good-faith reports and work toward a timely resolution.
Contact
Questions about this policy can be sent to info@halepetdoor.com or by calling 1-800-646-4773.